It has enabled tens of thousands of fast-growing companies with software to transform and accelerate their businesses. Using NetSuite, distributors can run their businesses on a single, unified platform reducing IT costs and gaining comprehensive, real-time visibility across their organizations.
NetSuite helps wholesale distributors:
- Transform the distribution business
- Engage customers through e-commerce
- Modernize operations
Manufacturing Practice Manager Ron Peterson provides an overview of NetSuite’s Manufacturing and Distribution capabilities.
Learn more about NetSuite. Download the NetSuite for Wholesale Distributors eBook.
Transform Your Distribution Business
Consumers today want it all. They don’t just want fast shipping, or free shipping, or ready product availability. They also want to purchase products however and wherever they would like. As a distributor, you face a choice—you can either deliver what consumers want or face a loss of business as people vote with their pocketbooks.
What constitutes a perfect customer experience today? What will transform your distribution business? The key is delivering a truly omnichannel process. Distributors don’t often think about omnichannel commerce, but it simply means delivering a consistent consumer shopping experience regardless of where the consumer chooses to engage a retailer or supplier. A perfect order made through omnichannel commerce will be shipped for free within a day or two. It will be accurate, complete, damage-free, easily returned, and competitively priced.
Engage Your Customers through E-commerce
The traditional model of distribution is rapidly changing. It’s a whole different ballgame than it was 10 years ago. Today, B2B customers increasingly act like consumers with a desire for self-service tools that give them instant access to product information through
their mobile devices. Many consumers are beginning to buy directly from wholesalers and manufacturers through easy-to-use E-commerce websites.
How can distribution businesses evolve to meet the demands of 21st century customers? Here are a few keys to optimizing your wholesale distribution business for today’s constantly evolving landscape:
- Make e-commerce your business hub
- Share expertise through engaging content
- Serve the supplier as well as the customer
Modernize Your Operations
Operating a successful wholesale distribution business requires keeping pace with changes in technology, workforce demographics, customer needs, pricing models. and much more. A business also has to react and adjust to changes in the overall economy and the U.S. manufacturing industry. These challenges often put smaller, independent distributors at a disadvantage to national or international operations. With limited resources, independents may suffer from poor inventory management, outdated technology, insufficient finances to support growth, and the like. When these struggles become evident, even loyal customers may feel obliged to move to a distributor who can offer more products for less money.
NetSuite levels the playing field with a solution that modernizes your distribution infrastructure, enabling independents to operate efficiently and compete more readily against larger players. Additionally, NetSuite grows with your business so you stay ahead of the curve year after year. By implementing the right technology to accentuate your particular offering of services and expertise, your wholesale distribution business can compete and succeed.
Why Wholesalers Choose OTT, Inc.
OTT, Inc. is a preferred choice for wholesalers choosing to evaluate and deploy NetSuite.
The company has served manufacturers since 1995. Moreover, it has developed a proven 5-step-methodology, The Trusted Partner Path, which differentiates OTT, Inc. from other NetSuite Partners.
Once the 5 steps are complete, OTT, Inc. has an ongoing lifecycle of education, communication, support, and optimization services that is certain to help your business.