OTT, Inc. recently hosted a Microsoft O365 Hands on Workshop and I wanted to answer a few of the most frequently asked questions I get pertaining to the new features available with O365. I hope that this may answer some of your very own unanswered questions.
What is the difference between Office and Office 365?
Answer: Simply put Office 365 is based “in-the-cloud,” whereas Office 2013 is installed on a single PC. With Office 365 you can access your full Office suite from anywhere, even if the computer, (must be windows capable) does not have Office installed on it. Since it is based in the cloud you simply must login to access your programs. With O365 you can still install a desktop version of all the Office applications, and still have access to cloud-based services, unlike Office Standard 2013.
What is the uptime of Office 365?
Answer: OTT, Inc. has been using Office 365 for over 3 years. Personally, as a user, I have not experienced a time where I couldn’t get to email, whether it is through desktop or online. However, some larger clients have noticed some downtime and slight delays in email send time, but nothing too critical.
How can Lync help?
Answer: Lync helps me know status of all my team members in just one glance. I have multiple ways to communicate, all within a single tool, whether it is a video conference, chat or email. My personal favorite is a small circle that indicates that persons’ status shown throughout multiple Microsoft applications, such as CRM and Outlook.
What is the Site Mailbox-SharePoint syncing feature? Why is it useful to me?
Answer: Collaborating can be frustrating – but with the new syncing feature sharing and editing the same files as other colleagues becomes a simple task. You no longer have to email documents back and forth with edits; now if you receive a document needing updates you can either add the document to the “documents” folder of a Site Mailbox within Outlook where it be automatically synced to the corresponding team site on SharePoint or just upload it straight to SharePoint. By doing this everyone who needs access to the most current version can find it, and it is not stuck on one person’s computer. Once in SharePoint you are able to make changes to the same file at the same time as other colleagues, the version history enables you to easily keep track of who edits and when.
These questions represent just a small glimpse of what Office 365 has to offer businesses. We have a comprehensive selection of Office 365 resources (https://ott-inc.com/microsoft-office-365/) that you can view at your leisure to understand more about how this product can help you.
If you would like to see the full potential that it has to offer, please contact us anytime at info@OTT-Inc.com, we would be happy to give a demo or answer any questions!