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Evolving your Customer Service with Customer Relationship Management

In today’s ever changing customer service environment, it is critical to stay on top of current customer needs while anticipating their future requests [...]
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How to plan for a migration from FRx to Management Reporter

I’ve been asked to blog about migrating from FRx to Management Reporter 2012 but first a little history. FRx was originally released by [...]
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4 things you should know about Office 365

OTT, Inc. recently hosted a Microsoft O365 Hands on Workshop and I wanted to answer a few of the most frequently asked questions [...]
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3 Tips on how to Prepare for Microsoft Convergence

This year I got to experience Microsoft Convergence, in New Orleans, LA, for the first time. What an experience! After a ton of [...]
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Essential Information for Microsoft Dynamics GP 2013

OTT, Inc. recently hosted a Microsoft Dynamics GP 2013 Preview event in the Twin Cities area. We had tremendous interest in the new [...]
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Based on customer feedback, OTT, Inc. updates Technical Support for customers

We apologize if you are reading this more than once but we wanted to make you aware of the significant changes we are [...]
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Top Blogger 2019 Award - From ERP Cloud Blog