Our Microsoft technologies help us reduce costs and increase efficiency, which ultimately enables us to focus on our restaurant business.
Cheryl Becker
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ROC Management
Microsoft Dynamics CRM has been vital in helping us foster a collaborative work environment at Public Radio International. The notes and activities sections of our CRM help to increase communication and awareness both across and within various departments. Additionally, many of the customizations that OTT, Inc. developed for us, including automations that update records, approve changes and generate reports, have streamlined process and increased efficiency. We have also taken full advantage of the integration possibilities that CRM has with Microsoft Dynamics GP. Our CRM truly functions as a centralized place for information.
IT Specialist
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Public Radio International
Smooth process the whole way through. The Dynamics GP Upgrade process with OTT, Inc. exceeded my expectations.
Jason Lind
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Care Providers
Initial implementation of Microsoft Dynamics GP with associated modules was successfully tested and implemented in 60 days. ``Our new system has increased efficiency, allowed us to integrate our operations, improved inventory tracking and accuracy, streamlined purchase and sales order processing, generated cost savings, saved time, and facilitated our growth into an industry leader. The ease of administration of Dynamics GP, its collaborative environment and information management, and OTT, Inc.'s commitment to helping Salon Innovations succeed has fueled that growth.
Sam Hanson
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Finance Manager, Salon Innovations
OTT's customer-focused staff are technical experts and extremely attentive. I know our system is healthy and our data is robust, and I happily put my trust in OTT with our large-scale integration projects. Thanks OTT!!
Clint Boylan
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Always very helpful. Responding on weekends and evenings when necessary. Couldn't get by without OTT's help!
James Nichols
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Lisa is a great extension of our team. Her prompt response time and willingness to help solve our problems, train or trouble shoot is much appreciated.
Lisa Larson
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Enjoy the OTT team, Lisa is a true asset and we utilize her often! Her knowledge in Great Plains is second to none!
Lee Heidenreich
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Hi Lisa, I meant to send you a thank you last month for your excellent work on our GP Upgrade. It went very smoothly thanks to you. You are excellent at what you do.
Dan Walsh
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We have multiple clients using Dynamics GP and each of them are slowly making their way to the latest version from some very old versions. Lisa has been a tremendous help and has provided flawless support with assisting us on each of these clients. Thank you OTT and more specifically Lisa and Dean!!!
Jeremy Ciancanelli
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OTT Customer Service and Support are amazing! They are always quick to respond and helpful. If I can't figure something out or have any Great Plains questions/issues, I can always count on Sarah to come to the rescue. I would highly recommend them.
Lisa Heroff
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We have received nothing but stellar service over the years from OTT. We work primarily with Lisa Stitler. She has consistently demonstrated thorough knowledge of GP Dynamics has always been helpful and well prepared whether she is dealing with implementing planned changes to our software, or dealing with whatever crisis we have managed to create.
Allan Coleman
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Starting out having only basic mathematics skills Great Plains support (Lisa) has turned me into a mini accountant. I had no knowledge of Microsoft GP in the beginning and with Lisa's patience she has taught me everything I need to reconcile our bank accounts and get the reports needed to back up my reconciliation. Without Lisa's support I don't know what I would have done. She is the greatest teacher. Definitely use this firm for your accounting needs. The whole staff is great!
Judi Dietz
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Ott Support has been so helpful to me. I can't thank them enough for all of their help. They are always prompt with their response, and excellent to work with. I highly recommend them for support on Microsoft Dynamics.
Matt Schmeling
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Best Great Plains VAR we have ever had! I have been using Great Plains since 2005, and have achieved a very high comfort level with OTT's technical support. Support is always friendly and knowledgeable...I cannot even remember the last time I had a GP-panic attack!
Joseph Herrera
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Our company has used OTT for many years and couldn't be happier with them as a partner. They helped us transition from Great Plains to Dynamics 365 - Business Central accounting software. Our project manager, Lisa Stiteler, was fantastic during the transition. she has been an amazing resource for us over the years. She is a great trainer and detail oriented. If you need help implementing accounting software, OTT would be a great choice.
Jason Lind
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