OTT, Inc. Blog

Essential Information for Microsoft Dynamics GP 2013

OTT, Inc. recently hosted a Microsoft Dynamics GP 2013 Preview event in the Twin Cities area. We had tremendous interest in the new version of Dynamics GP and wanted to share some extra materials that we have uploaded to our website with you. Microsoft has made available several PDFs which explain more about some of the new features incorporated in the product:
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Microsoft Announces Upcoming Updates

Microsoft have just released a slew of communications relating to upcoming releases and updates. Changes to US Payroll 941 Form
  • Per the IRS – the final form is not out yet. The IRS communicated to Microsoft that they only have the instructions left to update and that Microsoft can go ahead and program the changes based on the draft of the form. The draft is available for review today.
  • Expected release date for customers on Microsoft...
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Microsoft Dynamics GP Tip

Your local Windows Temp folder may be collecting some GP temp files that are not removed when closing the program. C-tree temp tables are stored in the user's temp folder. You can locate the temp folder by typing %TEMP% in the address bar of Windows Explorer. GP temp tables all beginning with a 'TNT' prefix and have a .dat, .tmp and/or .idx extensions. C-tree temp files are not removed when GP is done with them. Although these...
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Based on customer feedback, OTT, Inc. updates Technical Support for customers

We apologize if you are reading this more than once but we wanted to make you aware of the significant changes we are making in terms of supporting our customers.

Effective April 1, 2013 (no fooling!) we will no longer be billing phone support on a per incident basis. We will begin providing professional technical phone support on a time and...
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