OTT, Inc. Blog

Now Is the Time to Fortify the Supply Chain

Small and medium-sized businesses may be able to manage inventory and suppliers with little more than basic software, for a short time. However, inventory control can become more time-consuming and difficult with growth and changes in product lines. You may begin to experience stock-outs and backorders, which can cause customer frustration. As we head into the busiest shopping season of the year, this is the time to fortify the supply chain and the technology you...
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Don’t Let Human Error Interfere with CRM Benefits

Many savvy businesses deploy a customer relationship management (CRM) solution to gain insight into customer demands and behaviors, improve marketing and advertising efforts, and boost sales. There is a lot that a modern CRM solution can do; however, human error often gets in the way. Get the most out of your CRM solution by avoiding these common mistakes. The right CRM solution benefits businesses of all sizes, in other words, CRM isn’t just for the big...
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Boost Sales, Improve Marketing and Strengthen Customer Relationships with CRM

Marketing and customer service are as important to business success as almost any other process.  Businesses can never stop marketing; however, that doesn’t mean wasting valuable time or money on marketing efforts. A robust customer relationship management (CRM) solution is a powerful tool that can improve sales, marketing and customer service activities, without being a burden on your budget. Modern CRM solutions like Microsoft Dynamics CRM offer a more efficient way to monitor the sales...
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Tired from Chasing Inventory? Dynamics GP is Your Solution

Tired from chasing Inventory?  Here’s your Solution. Managing inventory can be like chasing a moving target, especially when using outdated, inefficient business systems.  Walking up and down the rows of stored inventory and conducting physical counts is time-consuming and tiring, and can lead to major errors.  There is a better way to manage inventory and it starts with replacing legacy systems with more modern technology. There may have been a time when keeping track of inventory wasn’t...
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